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Frequently Asked Questions
Our customer service team is available 24/7 by phone for urgent matters. For non-urgent inquiries via email, we typically respond within one business day during our standard hours of 9:00 AM to 5:00 PM GMT, Monday through Friday.
You can begin the account opening process online by visiting our registration page. For certain account types or if you have specific requirements, we recommend scheduling a consultation with one of our account managers who can guide you through the process.
Yes, we offer comprehensive international banking services including multi-currency accounts, foreign exchange, and international wire transfers. Our trade finance and direct lending services also support international business transactions.